Its been a little while since I've posted a blog, in fact, its been a long while. Now, I work for an online bank and take a large number of calls on any given day. One such day was Christmas Eve this year.
Now, I'm not one of those people who hesitate to say Merry Christmas on my own time. In fact, I understand that the vast majority of American citizens celebrate Christmas over Hannukah or any other Christmas time celebration. However, I wasn't answering calls at home, I was at work representing the bank. I also understand that there are a fair number of people who use our bank who likely celebrate Hannukah, or no holiday at all.
Now, I chose to wish people the best of weekends, and if they wished me a Merry Christmas, I returned the greeting. If they wished me a happy holidays, I returned that greeting. Frankly, I let the customer decide how I would represent the holidays.
Although I understand that the same groups who are angry about xmas over Christmas, or happy holidays over merry christmas are going to be upset about a decision like that, that's fine. Honestly, the same people who are upset about xmas over christmas also incorporate santa clause and Christmas trees which ultimately have nothing to do with Christmas either.
No, I'm asking those of you who have a slightly open mind on the topic. How do you handle situations like that at work? Do you let the customer or client decide, or do you decide for them? I'm sure people have a plethora of opinions on the subject and I'd love to hear them. Let me know.